We want you to be totally satisfied with your order; however, we understand if a product doesn't work out and want to make the return as painless as possible. Naturally, we cannot take returns on overly used products or products purchased outside of our 30-day return window. Return requests outside of this extended return window will not be accepted. Please also note that we are unable to accept exchanges of products at this time. Unfortunately, at this time, we do not offer website credit for gift returns.

We have a 100% shade match guarantee. If you don’t love your shade, please reach out to our customer service team. Please note, while we cannot accept exchanges our customer service team is ready to assist you with a return of unopened to mildly used products, plus, information on how to find your perfect shade match.

You will receive a refund for only the item(s) returned. Original shipping costs are not refunded on returned items. Please include a copy of the original order confirmation in the package. Your refund will be issued to the original form of payment within 7-10 business days of the notification email sent to you, acknowledging your return and refund has been processed.

All returns should be mailed to:
Anastasia Beverly Hills, LLC
Attention: Returns Department
8900 Rex Road
Pico Rivera, California
90660

Please include a copy of the original order confirmation in the package.